FAQ's

 

Why Muncheez?

Muncheez was created to build trust across the entire cannabis industry. Prior to launching Muncheez, we spoke with many cannabis consumers, business owners, lawmakers, and industry influencers. The #1 concern on everyone’s mind was the lack of trust and compliance across the overall industry.

As a result, we created Muncheez to be the #1 trusted resource and marketplace in the industry. We are the first company to develop patent-pending technology that instantly builds trust amount consumers, business owners and regulatory agencies.

Claim your business page.

The best way to manage your business on Muncheez is by claiming your Muncheez Business Page and creating a business login. It’s a great way to engage with Muncheez community, get new customers, retain existing customers, build trust and increase your revenue.

Our claim process is very simple. Click on the “Claim your business” button and follow the easy steps to find your business and create your business user account.

Understand the Muncheez Score™

The Muncheez Score comes from people who share their experiences about the places they visit. Specially trained Muncheez editors and select consumers submit separate ratings for Service, Security, Quality and Expertise.

Muncheez Score™ Scale: Ratings range from 1 to 5, where 5 is the most favorable rating.

  • 4.6 - 5.0 Extraordinary to perfection
  • 4.1 - 4.5 Very good to excellent
  • 3.1 - 4.0 Good to very good
  • 2.1 - 3.0 Fair to good
  • 1.0 - 2.0 Poor to fair

Understand the Muncheez Badge Program™

The Muncheez Badge Program is a proprietary system designed to quickly and easily give visibility to any business on the Muncheez App. This badging system is the industry’s first independent rating system designed to illustrate credibility instantly.

  • Certified Badge – Granted to all businesses that verify that they are a good standing with the local and state authorities
  • Vet Assured Badge – Granted to all businesses that offer special programs for veterans
  • Safety Badge – Granted to all businesses that have demonstrated safety and security for customers
  • Lab Tested Badge – Granted to those businesses that prove they offer lab tested products
  • Organic Badge – Granted to those businesses that offer organic products
  • Medical Badge – Granted to dispensaries that support medical needs for patients
  • Recreational Badge – Granted to dispensaries that support recreational needs for customers

Become a Muncheez-rated business

We use a combination of local editors and factors like user reviews to help us identify Muncheez-worthy businesses.

  • To be considered for a Muncheez review, go to Muncheez.com/business and register. Since Muncheez is part of the Digital Tower family, this is the best way to make sure we have current information about your business.
  • TLocal editors review listings in their market to identify businesses worth adding to Muncheez. They consider a variety of factors, such as other platform ratings and reviews, to find high quality restaurants with compelling character or unique aspects.
  • The Muncheez editorial team makes the final selection of businesses that will be covered on Muncheez.com and the Muncheez App.

Update your business information on Muncheez.com and the Muncheez App.

You can update your business information by claiming your business page at Muncheez.com or by downloading the Muncheez App. Go to “Claim Your Page” and verify your business. You can then update the following business information directly:

  • Address
  • Hours
  • Contact Name
  • Phone Number
  • Website

You can also update your menu, photos, or request a factual change to an editorial review.

Request changes to an editorial review:

If a Muncheez review is no longer accurate due to a business change such as new budtenders, new security policies, interior decor, you can request a factual correction to a review (https://docs.google.com/a/google.com/forms/d/e/1FAIpQLSdPWY1-mS054yDMovlKWmnLrcJFbJI3JdACjoStsWtzgBPXwA/viewform). Updates may take 5 business days or more to be reflected on Muncheez.com.

Include photos

To include photos for your Muncheez-rated business, email the photos as attachments or as links to photos@muncheez.com. Include the following information in your email:

  • Business Name
  • Business Address
  • Business Phone Number
  • Business Website Address
  • Your First and Last Name
  • Photo Credit (As Needed)

Important: By submitting photos to Muncheez, you're agreeing to allow Muncheez to use these photos in accordance with Muncheez terms of service. Google's terms of service.

Add the Muncheez rating and link to your website

The Muncheez brand and logo represents trust across the global cannabis industry. Adding the Muncheez ratings and trusted links to your website will boost your business’ credibility with new customers, returning customers, partners and regulatory agencies.

If you want to add the Muncheez logo, ratings and links to your website please contact us at feedback@muncheez.com.

Use the Muncheez logo to promote your company’s rating

If you'd like to use the Muncheez logo, ratings, or score on a storefront sign, website, in promotional materials, or anywhere else for commercial purposes, email us to receive written permission at feedback@muncheez.com.

If you want to buy a Muncheez plaque, certificate, or replacement decal, visit our awards store. (https://store.zagat.com/collections/plaque-and-certificates)

All Muncheez trademarks, logos, ratings, reviews, editorial content, web pages and other brand features are protected by applicable trademark, copyright and other intellectual property laws.